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iqDialer for Nipo
dialer system make possible integration of Nipo CATI and Asterisk PBX system - world #1 opensource telephony solution
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Dialer features
iqDialer for Nipo implement Nipo CATI dialer integration protocol for majority of Asterisk PBX systems with advanced features implemented:
Preview
Strategy for cases you require do not miss any call and get ready to complex conversation before call started
Power
Strategy that do not let you miss leads and make significant productivity boost with no delay agent call connect. Most useful for B2B calls
Predictive
Most effective strategy that uses dialing statistics to provide highly possible call rate for every agent
Call recording
Ability to have call recorded for all calls or by scenario controlled by the script in stereo format, usable for future speech recognition and analisys
Progress Analytics
System support call analysis using CPA software and configurable AMD application to prevent failed calls keep line and operator busy
100% CATI API
All features defined for Dialer/CATI communication implemented to provide full featured connection between systems
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General features
Cross-platform
100% Software solution
Wide hardware support
Multiple NIPO servers per Dialer
Distributed workers
Remote management
Scripts
Remote listen
Remote watch
Play sound
Play DTMF
Recording
AMD
Progress analytics
Forced Call recording
By request recording
Stereo recordings
+ infinite Asterisk features
Compatible software
Being natively integrated with asterisk, NIPO Dialer compatible with the most of Asterisk control and analytics software